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💳 Subscriptions & Billing

Everything you need to know about plans, payments, upgrades, and cancellations.

How Billing Works

Free Trial

All paid plans include a 14-day free trial. Your card is charged only after the trial ends. Cancel anytime during the trial with no charge.

Billing Cycles

  • Monthly: Billed on the same day each month
  • Yearly: Billed once per year — save ~30% vs. monthly

Payment Methods

We accept all major credit cards (Visa, Mastercard, Amex, Discover) via Stripe. All payments are secure and PCI-compliant.

Managing Your Subscription

Click "Manage Billing" from your dashboard Settings to open the Stripe Customer Portal. From there you can:

  • Update your payment method
  • Download invoices and payment history
  • Update billing email
  • Cancel your subscription

Upgrading & Downgrading

Upgrading

Visit /pricing and click "Upgrade". New features unlock instantly and you're charged a prorated amount for the remainder of your billing period.

Downgrading

Downgrade via the Stripe Portal (Manage Billing). You keep current features until your billing period ends, then move to the lower tier on renewal.

⚠️ Feature Access: If you downgrade and lose access to features (e.g. unlimited books), your existing content remains but you cannot add more until you upgrade again.

Cancelling Your Subscription

  1. Go to Dashboard / Shelf → Settings → "Manage Billing"
  2. In the Stripe Portal, click "Cancel subscription"
  3. Confirm cancellation
  4. Your access continues until the end of your billing period
  5. After that, you revert to the free tier
ℹ️ We do not offer refunds for partial months. Your account, profile, and data are never deleted — you can re-subscribe anytime.

Activation Codes

If you paid externally or received a code via a special promotion:

  1. Create your free account at /signup
  2. Go to /activate
  3. Enter your activation code (e.g. SPRO-A3F9-K7ZX)
  4. Your plan upgrades instantly

Codes are single-use and may be locked to a specific email address for security.

Still have billing questions?

Our support team is here to help